OxLife Warranty OxLife Inc. OxLife oxygen concentrators, which are manufactured and sold by OxLife, are covered as following: OxLife extends the warranty to the original purchaser only unless a writ of warranty transfer is issued (See Warranty Transfer). NORTH AMERICA OXLIFE WARRANTY This warranty guarantees OxLife concentrators to be free of defect in workmanship and material from the date of shipment from OxLife to the original purchaser. This warranty extends for three years for parts and one year in labor unless extended warranty is purchased (See Extended Warranty). This OxLife Warranty DOES NOT includes the following: Ø Any concentrator sold by OxLife that is not considered NEW at the time of purchase. For all concentrators that are not considered NEW, see USED CONCENTRATOR WARRANTY. Ø Any OxLife concentrator purchased overseas. (See Foreign Warranty) Ø Any maintenance parts (filters, valve diaphragms, and compressor wear parts) Ø Any damage done to the OxLife Concentrator due to abuse, mis-handling, or not operating in accordance with OxLife operating and service instructions (See Service Manual). Doing this can void the warranty. USED OXLIFE CONCENTRATOR OxLife will guarantee used OxLife Concentrators (Excel, L-3, or L-6) for a period of one year to be free of defect in workmanship and material from the date of shipment from OxLife to the original purchaser. Within that one year the OxLife concentrator should need service, the Used OxLife Warranty will cover any parts and labor needed to service the concentrator. The purchaser will be responsible for ground freight to send to OxLife. OxLife will pay for return freight. OVERSEAS OXLIFE WARRANTY (See Attachment) If the need does arise to have your OxLife Concentrator serviced, see “How To Get Service” in your service Manual. Ø Call OxLife at 1-800-780-2616 to obtain a Return Authorization Number or OxLife will direct the owner of the OxLife concentrator to the nearest Authorized Service Dealer. OxLife is not responsible for labor incurred if a non-authorized service dealer performs the warranty work on the OxLife concentrator. If unit is shipped to OxLife, please do the following: Ø Place the concentrator in the original box and packing to ship back. If box is not available, call OxLife to obtain a new box. Ø Write Return Authorization Number on the outside of the box and ship to: OxLife Inc. Ø Owner of the OxLife Concentrator will pay for shipping to OxLife. OxLife will be responsible for freight back to the owner (Continental United States Only). For Alaska and Hawaii owner pays full freight. To issue a warranty claim, the owner of the OxLife concentrator must notify OxLife at 1-800-790-2616. The claim will be evaluated, and if determined that service must be rendered, further instructions will be issued (via a Return Authorization Number or the name of a Warranty Repair Facility). Upon receiving the OxLife concentrator, OxLife technicians will evaluate the concentrator. If found that the concentrator has been damaged due to abuse by the user, the warranty will be void and the owner will be responsible for parts, labor and return shipping. Optional Warranty The OxLife Optional Warranty covers labor for the full three years. In the event that your concentrator needs repair, the OxLife Optional Warranty will cover the complete cost of the concentrator, minus the cost of shipping the concentrator to OxLife or one of OxLife’s Authorized Warranty Repair Centers. A free loaner concentrator, direct from OxLife will be provided (customer must pay all freight). **This warranty applies only to Continental USA sales on return freight. NOTE: The optional warranty must be selected at the time of purchase. THERE ARE NO OTHER WARRANTIES, IMPLIED OR DIRECT, THAT ARE IN EFFECT FOR THE OXLIFE CONCENTRATORS. ALL OTHER WARRANTIES ARE EXCLUDED. THIS IS THE EXCLUSIVE REMEDY AND LIABILITY FOR CONSEQUENTIAL AND INCIDENTAL DAMAGES UNDER ANY AND ALL WARRANTIES ARE EXCLUDED TO THE EXTENT EXCLUSION IS PERMITTED BY LAW. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE LIMITATION OR EXCLUSION OF CONSEQUENTIAL OR INCIDENTAL DAMAGE. THE ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY TO YOU. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Please fill in the following information and return to OxLife. The purchaser has 15 days after receiving their OxLife concentrator to return the OxLife Warranty to OxLife or OxLife has the right to void the warranty. MAIL TO: OxLife Inc.
Extended Warranty ($300.00) Check Here This option allows for the purchaser of the concentrator to purchase the option of free labor for three years instead of the standard one. Warranty Transfer ($150.00) Check Here This option allows for the sell of the OxLife concentrator but still allows for concentrator to be under manufactures warranty. |